TERMS AND CONDITIONS AGREEMENT
INNERVATES LLC
1. BUSINESS IDENTIFICATION AND CONTACT INFORMATION
Business Entity: Innervates LLC, a Limited Liability Company organized and existing under the laws of the State of South Carolina
Principal Business Address: 6650 Rivers Ave. Ste 100, Charleston, SC 29406 US
Primary Contact Email: rj@innervates.com
Website: https://innervates.com
State of Organization: South Carolina
2. ACCEPTANCE AND AGREEMENT TO TERMS
2.1 Agreement Formation
By accessing, using, or engaging with any services provided by Innervates LLC (“Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions Agreement (“Agreement”). This Agreement constitutes a legally binding contract between you and Innervates LLC.
2.2 Acceptance Methods
Your acceptance of this Agreement may be demonstrated through any of the following actions: (a) clicking an “I Accept” or similar button or checkbox; (b) executing a separate service agreement that references these terms; (c) making payment for services; (d) participating in any coaching session or consultation; or (e) otherwise accessing or using our services in any manner.
Client must affirmatively accept this Agreement prior to submitting payment information. Acceptance occurs by checking the required agreement box or otherwise electronically consenting before purchase.
2.3 Capacity and Authority
By accepting this Agreement, you represent and warrant that: (a) you have the legal capacity and authority to enter into this Agreement; (b) you are at least eighteen (18) years of age; (c) if you are entering into this Agreement on behalf of an organization, you have the authority to bind such organization to these terms; and (d) your acceptance and performance under this Agreement will not violate any other agreement to which you are a party.
2.4 Electronic Signatures and Records
You consent to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed through our services. Electronic records will have the same legal effect as if they were physical documents.
3. SERVICE DESCRIPTION AND SCOPE
3.1 Nature of Services
Innervates LLC provides business, career, leadership, and strategic advisory coaching services (“Services”) designed to assist clients in identifying professional goals, developing strategies, and enhancing business and career performance. Services are delivered primarily through virtual sessions via video conferencing platforms.
Services may include multi-session coaching engagements, single-session advisory consultations, leadership development sessions, and related business coaching services. Services do not include Fractional Product Marketing Leadership services, which are governed by a separate written agreement.
3.2 Service Delivery Methods
Services are provided through the following methods: (a) one-on-one virtual coaching sessions conducted via video conferencing; (b) group coaching sessions when applicable; (c) email support and communication between scheduled sessions; (d) provision of educational materials, resources, and tools; and (e) goal-setting and progress tracking assistance.
3.3 Service Limitations and Boundaries
Our Services are strictly limited to coaching and advisory services within the scope of business and professional development coaching. The Services are consultative in nature and are not employment services, recruiting services, executive placement services, or business management services.
We do not provide:
(a) licensed professional services including but not limited to legal, financial, accounting, tax, medical, psychological, or therapeutic services;
(b) investment advice or financial planning services;
(c) legal counsel or representation;
(d) mental health treatment or therapy;
(e) medical diagnosis or treatment; or
(f) any services requiring professional licensure that we do not possess.
You acknowledge that you remain solely responsible for all employment, business, financial, and strategic decisions and outcomes arising from your participation in the Services.
3.4 Client Responsibilities
As a client, you agree to: (a) participate actively and honestly in all coaching sessions; (b) complete any agreed-upon assignments or exercises; (c) provide accurate and complete information necessary for effective coaching; (d) maintain confidentiality of proprietary coaching methods and materials; (e) take responsibility for implementing coaching recommendations; (f) communicate promptly regarding any concerns or issues with the Services; and (g) acknowledge that coaching is a collaborative process and that outcomes depend substantially on your own implementation, effort, and decision-making.
3.5 Technology Requirements
You are responsible for ensuring you have: (a) reliable internet connectivity; (b) appropriate video conferencing software and hardware; (c) a private, distraction-free environment for sessions; and (d) backup communication methods in case of technical difficulties.
4. PAYMENT TERMS AND PACKAGE STRUCTURES
4.1 Payment Structure
Services are offered through pre-paid packages of multiple sessions, with single session packages also available. All payments for service packages must be made in full prior to the commencement of services unless alternative arrangements have been specifically agreed to in writing.
4.2 Package Options and Pricing
Service packages and pricing are as specified on our website or in separate service agreements. Package prices include all sessions specified within the package and any included materials or resources. Additional services beyond the scope of purchased packages will be subject to separate fees. Sessions expire six (6) months from the date of purchase.
4.3 Payment Methods and Processing
We accept payment through credit cards, debit cards, electronic bank transfers, and other payment methods as specified during the booking process. All payments are processed securely through third-party payment processors. You authorize us to charge your designated payment method for all applicable fees.
4.4 Payment Due Dates and Late Fees
Payment is due in full at the time of package purchase unless otherwise agreed in writing. If payment is not received when due, we reserve the right to: (a) suspend or terminate services; (b) charge late fees of up to $25 per month or the maximum amount permitted by law, whichever is less; and (c) pursue all available legal remedies for collection.
4.5 Currency and Taxes
All fees are quoted and payable in United States Dollars. You are responsible for any applicable taxes, duties, or governmental charges related to your purchase of Services, except for taxes based on our net income.
4.6 Price Changes
We reserve the right to modify our pricing at any time. Price changes will not affect packages already purchased but will apply to future purchases. We will provide reasonable notice of significant price changes through our website or direct communication.
5. CANCELLATION AND REFUND POLICY
5.1 Cancellation Requirements
Clients must provide at least forty-eight (48) hours advance notice to cancel any scheduled session. Cancellation notice must be provided via email to rj@innervates.com. Cancellations received with less than forty-eight (48) hours notice will be treated as no-shows and subject to the policies outlined in Section 6.
5.2 Refund Eligibility and Timeframe
Except as expressly stated herein, all fees are non-refundable once Services have commenced. Clients may request a refund for unused sessions within seven (7) days of initial purchase only, provided that no more than one (1) session has been completed. Refund requests must be submitted in writing via email to rj@innervates.com and must include the reason for the refund request and documentation of unused sessions.
5.3 Refund Calculation Method
Refunds for unused sessions will be calculated on a pro-rata basis using the per-session value of the original package price. The refund amount will be reduced by: (a) any completed sessions at the pro-rata rate; (b) any administrative fees up to $50; and (c) any payment processing fees incurred by the Company.
5.4 Refund Processing and Timeline
Approved refunds will be processed within thirty (30) business days of approval and will be credited to the original payment method used for the purchase. If the original payment method is no longer available, alternative refund arrangements will be made at our discretion.
5.5 Non-Refundable Circumstances
No refunds will be provided for: (a) completed sessions; (b) packages where more than 50% of sessions have been completed; (c) requests made more than seven (7) days after initial purchase; (d) cancellations due to client scheduling conflicts; (e) technical difficulties on the client’s end; (f) dissatisfaction with coaching outcomes or results; (g) change in employment status; (h) dissatisfaction with business or career outcomes; (i) employer actions or termination; or (j) business losses or missed opportunities.
5.6 Emergency Situations
While this Agreement does not provide automatic exceptions for emergency situations, the Company may, in its sole discretion, consider special circumstances on a case-by-case basis. Any such consideration does not create a precedent or obligation for future similar situations.
6. NO-SHOW AND MAKEUP SESSION POLICY
6.1 Definition of No-Show
A “no-show” occurs when a client: (a) fails to attend a scheduled session without providing at least forty-eight (48) hours advance notice; (b) arrives more than fifteen (15) minutes late to a scheduled session; (c) is unable to participate due to technical issues on the client’s end that prevent meaningful coaching; or (d) cancels with less than forty-eight (48) hours notice.
6.2 Makeup Session Allowance
Each client is entitled to one (1) makeup session per purchased package for sessions missed due to no-show circumstances. This makeup session allowance is provided as a courtesy and does not create any obligation on the Company’s part to provide additional makeup sessions.
6.3 Makeup Session Scheduling
Makeup sessions must be scheduled within thirty (30) days of the original missed session and are subject to coach availability. Makeup sessions that are not scheduled and completed within this timeframe will be forfeited without refund or credit.
6.4 Forfeiture of Sessions
After the one makeup session allowance per package has been used, any additional no-shows will result in forfeiture of the session without refund, credit, or makeup opportunity. Forfeited sessions cannot be transferred to future packages or other individuals.
6.5 Repeated No-Shows
Clients with a pattern of no-shows (defined as three or more no-shows within a single package) may have their remaining sessions cancelled and may be prohibited from purchasing future services. In such cases, no refunds will be provided for unused sessions.
6.6 Coach-Initiated Cancellations
If the Company must cancel a session due to coach illness, emergency, or other circumstances beyond our control, the session will be rescheduled at no charge to the client, or if rescheduling is not possible, a full credit or refund for that session will be provided.
7. PRIVACY POLICY AND DATA PROTECTION
7.1 Information Collection
We collect personal information necessary to provide our Services, including but not limited to: (a) contact information such as name, email address, phone number, and mailing address; (b) comprehensive intake information including personal history, goals, challenges, and background relevant to coaching; (c) session notes and progress tracking information; (d) payment and billing information; (e) technical information such as IP addresses, browser type, and device information; and (f) communications between you and our team.
7.2 Use of Information
We use collected information to: (a) provide, maintain, and improve our Services; (b) communicate with you about sessions, scheduling, and service-related matters; (c) process payments and maintain billing records; (d) track progress and maintain coaching records; (e) comply with legal obligations; and (f) protect our rights and interests and those of our clients.
7.3 Information Sharing and Disclosure
We maintain strict confidentiality of client information and do not sell, rent, or trade personal information to third parties. We may share information only in the following limited circumstances: (a) with your explicit written consent; (b) with service providers who assist in delivering our Services under strict confidentiality agreements; (c) when required by law, court order, or legal process; (d) to protect our rights, property, or safety, or that of our clients or others; or (e) in connection with a business transfer or sale.
7.4 Data Security Measures
We implement reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
7.5 Data Retention and Deletion
We retain client information for two (2) years after the completion of services. Upon written request, we will delete your personal information earlier, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.
7.6 Client Rights and Requests
You have the right to: (a) request access to your personal information; (b) request correction of inaccurate information; (c) request deletion of your information subject to legal and business requirements; (d) opt out of non-essential communications; and (e) receive information about our privacy practices. Requests should be submitted in writing to rj@innervates.com.
7.7 Third-Party Services
Our Services may integrate with third-party platforms for video conferencing, payment processing, and other functions. These third parties have their own privacy policies, and we are not responsible for their privacy practices.
7.8 Privacy Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated through our website or direct notification.
8. LIABILITY LIMITATIONS AND DISCLAIMERS
8.1 General Liability Disclaimer
Innervates LLC provides coaching services with reasonable care and professional standards consistent with the coaching industry. However, we make no warranties or guarantees regarding the outcomes, results, or effectiveness of our Services. All Services are provided “as is” and “as available” without warranties of any kind, either express or implied.
8.2 Limitation of Monetary Liability
To the maximum extent permitted by law, our total liability to you for any and all claims, damages, losses, or causes of action arising out of or relating to this Agreement or the Services, whether in contract, tort, negligence, strict liability, or otherwise, shall not exceed the total amount paid by you to Innervates LLC for the specific Services giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to liability. This limitation applies regardless of the legal theory asserted and even if a limited remedy fails of its essential purpose.
8.3 Exclusion of Consequential Damages
In no event shall Innervates LLC be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to: (a) loss of profits, revenue, or business opportunities; (b) loss of data or information; (c) business interruption; (d) personal injury or emotional distress; (e) loss of reputation or goodwill; or (f) any other intangible losses, even if we have been advised of the possibility of such damages.
8.4 Comprehensive Business Decision Limitation
You acknowledge and agree that any business, personal, or professional decisions you make based on our coaching services are made at your own risk and discretion. We shall not be liable for any consequences, direct or indirect, resulting from: (a) business decisions or strategies implemented following coaching sessions; (b) financial investments or expenditures made based on coaching discussions; (c) career changes or professional decisions; (d) personal relationship decisions; (e) any other life choices influenced by our Services; (f) employment termination or disciplinary actions; (g) business revenue loss; (h) product, marketing, or leadership strategy implementation results; or (i) third-party reliance on your decisions.
8.5 Force Majeure and Uncontrollable Circumstances
We shall not be liable for any failure or delay in performance of our obligations under this Agreement due to circumstances beyond our reasonable control, including but not limited to: (a) acts of God, natural disasters, or severe weather; (b) war, terrorism, or civil unrest; (c) government actions or regulations; (d) internet or telecommunications failures; (e) power outages or technical infrastructure failures; or (f) pandemic, epidemic, or public health emergencies.
8.6 Third-Party Actions and Services
We are not responsible for the actions, omissions, or services of third parties, including but not limited to: (a) video conferencing platform failures or security breaches; (b) payment processor errors or delays; (c) internet service provider outages; (d) actions of other participants in group coaching sessions; or (e) any third-party services or products recommended during coaching sessions.
8.7 Statute of Limitations
Any claim or cause of action arising out of or related to this Agreement or the Services must be filed within one (1) year after the claim or cause of action arose, or such claim or cause of action shall be forever barred, notwithstanding any statute of limitations or other law to the contrary.
8.8 Reasonable Care Standard
While we limit our liability as set forth herein, we commit to providing our Services with the reasonable care and skill expected of professional coaches in similar circumstances. This limitation of liability does not excuse us from gross negligence, willful misconduct, or intentional wrongdoing.
8.9 Assumption of Risk
You expressly acknowledge that business and career decisions involve inherent risk, including risk of financial loss, reputational harm, or employment consequences. You voluntarily assume all such risks arising from your participation in the Services.
9. PROFESSIONAL SERVICE DISCLAIMERS
9.1 No Guarantee of Results
Innervates LLC makes no guarantee, warranty, or promise regarding the results, outcomes, or benefits you may achieve from participating in our coaching services. Results are not guaranteed and vary based on individual effort, circumstances, and external factors. Success in coaching depends on numerous factors including but not limited to: (a) your commitment to the coaching process; (b) your willingness to implement recommendations; (c) external circumstances beyond our control; (d) your individual circumstances and capabilities; and (e) market conditions and other environmental factors.
9.2 Informational and Educational Services Only
Our Services are strictly informational and educational in nature. We provide guidance, support, and strategies based on coaching methodologies and best practices, but all information provided should be considered general guidance rather than specific professional advice tailored to your unique circumstances.
9.3 Not Legal Advice
Nothing provided through our Services constitutes legal advice or creates an attorney-client relationship. We are not licensed attorneys and do not provide legal counsel, legal representation, or legal opinions. For legal matters, you should consult with a qualified attorney licensed in your jurisdiction.
9.4 Not Financial or Investment Advice
Our Services do not constitute financial planning, investment advice, tax advice, or accounting services. We are not licensed financial advisors, investment advisors, accountants, or tax professionals. Any discussions regarding financial matters are for educational and coaching purposes only.
9.5 Not Mental Health or Medical Advice
Our coaching services are not a substitute for professional mental health treatment, medical care, or therapeutic services. We are not licensed mental health professionals, therapists, counselors, or medical practitioners. If you are experiencing mental health issues, medical conditions, or psychological distress, you should seek appropriate professional care from licensed healthcare providers.
9.6 Individual Results and Circumstances
Coaching effectiveness varies significantly among individuals based on personal circumstances, commitment level, external factors, and individual capabilities. Examples, testimonials, or case studies shared during coaching should not be considered typical results or guarantees of similar outcomes for your situation.
9.7 Scope of Expertise
Our expertise is limited to business and professional development coaching methodologies. We do not claim expertise in specialized fields requiring professional licensure, certification, or advanced technical knowledge beyond the scope of general coaching practices.
9.8 Recommendation Disclaimer
Any recommendations for books, resources, tools, or third-party services are provided for informational purposes only and do not constitute endorsements. We are not responsible for the quality, accuracy, or effectiveness of any third-party resources or services.
10. AGE RESTRICTIONS AND ELIGIBILITY
10.1 Minimum Age Requirement
Our Services are available only to individuals who are eighteen (18) years of age or older. By accepting this Agreement, you represent and warrant that you meet this minimum age requirement.
10.2 Age Verification
We reserve the right to request age verification documentation at any time. If we discover that an individual under the age of eighteen has provided personal information or accessed our Services, we will immediately terminate such access and delete any collected information in accordance with applicable law.
10.3 Legal Capacity and Mental Competency
By accepting this Agreement, you represent that you have the legal capacity and mental competency to enter into binding contracts and to understand the nature and consequences of this Agreement and the Services provided.
11. DISPUTE RESOLUTION AND MEDIATION
IMPORTANT NOTICE: THIS SECTION CONTAINS A MANDATORY MEDIATION CLAUSE THAT AFFECTS YOUR LEGAL RIGHTS. PLEASE READ CAREFULLY.
11.1 Mandatory Mediation Requirement
Any dispute, claim, or controversy arising out of or relating to this Agreement, the Services provided, or the relationship between the parties, including but not limited to claims for breach of contract, negligence, fraud, misrepresentation, or any other legal or equitable theory (“Dispute”), shall first be submitted to non-binding mediation as a condition precedent to filing suit.
11.2 Mediation Process and Procedures
The mediation shall be conducted in accordance with the South Carolina Alternative Dispute Resolution Rules and shall be administered by a qualified mediator agreed upon by both parties. If the parties cannot agree on a mediator within thirty (30) days of the mediation demand, either party may request that a mediator be appointed by the South Carolina Bar Association or another recognized mediation organization.
11.3 Mediation Location and Costs
Mediation shall take place in Charleston County, South Carolina, unless both parties agree to an alternative location or virtual mediation. Each party shall bear their own costs and expenses related to the mediation, including attorney fees, and the parties shall share equally the costs of the mediator and any administrative fees.
11.4 Good Faith Participation
Both parties agree to participate in mediation in good faith and to make reasonable efforts to resolve the Dispute through the mediation process. The mediation shall be confidential, and any statements, admissions, or offers made during mediation shall not be admissible in any subsequent legal proceeding.
11.5 Court Action Following Mediation
If the Dispute is not resolved through mediation within ninety (90) days of the initial mediation demand, either party may then pursue resolution through the appropriate courts of South Carolina. The requirement to mediate does not limit either party’s right to seek emergency injunctive relief or other provisional remedies when necessary to prevent irreparable harm.
11.6 Exceptions to Mediation Requirement
The mediation requirement does not apply to: (a) collection actions for undisputed amounts owed; (b) actions seeking emergency injunctive relief; (c) disputes involving intellectual property infringement; or (d) small claims court actions within the jurisdictional limits of such courts.
11.7 Enforcement of Mediation Requirement
If either party commences a court action without first complying with this mediation requirement, the other party may move to stay the court proceedings and compel mediation. The party who failed to comply with the mediation requirement shall be responsible for the other party’s reasonable attorney fees and costs incurred in enforcing this provision.
12. GOVERNING LAW AND JURISDICTION
12.1 Governing Law
This Agreement and all matters arising out of or relating to this Agreement and the Services provided hereunder shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of laws principles. Federal law shall apply where applicable and not preempted by state law. The parties agree that this Agreement constitutes a transaction in interstate commerce where applicable.
12.2 Jurisdiction and Venue
Subject to the mandatory mediation requirements set forth in Section 11, any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Charleston County, South Carolina. You hereby consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
12.3 Waiver of Jury Trial
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOTH PARTIES HEREBY WAIVE THEIR RIGHT TO A JURY TRIAL IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT. This waiver applies to all claims, whether based in contract, tort, or any other legal theory.
12.4 Service of Process
You consent to service of process by any method authorized by South Carolina law, including service by certified mail, return receipt requested, to the address provided in your client information or the most recent address we have on file for you.
12.5 Limitation on Class Actions
You agree that any dispute resolution proceeding, whether in mediation or court, will be conducted only on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
13. INTELLECTUAL PROPERTY
13.1 Ownership of Materials
All materials, methodologies, frameworks, presentations, worksheets, recordings, templates, and other content provided during the Services are the exclusive intellectual property of Innervates LLC and are protected by copyright and other applicable laws.
13.2 Limited License
You are granted a limited, non-transferable, non-exclusive license for personal use only. You may not reproduce, distribute, modify, publish, teach, license, sell, or create derivative works from any materials without prior written consent from Innervates LLC.
13.3 Recording Prohibition
Recording of sessions without prior written consent from Innervates LLC is strictly prohibited.
14. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Innervates LLC and its owner, officers, agents, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney’s fees) arising out of or relating to: (a) your breach of this Agreement; (b) your implementation of advice or strategies discussed during the Services; (c) disputes between you and your employer, employees, clients, or business partners; or (d) your violation of any applicable law.
15. GENERAL PROVISIONS
15.1 Entire Agreement and Integration
This Agreement, together with any separate service agreements, payment terms, and privacy policies referenced herein, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written, between the parties relating to such subject matter.
15.2 Amendment and Modification Procedures
This Agreement may be amended or modified only by a written instrument signed by both parties, except that Innervates LLC may unilaterally modify these terms by providing thirty (30) days advance notice through our website or direct communication to clients. Material changes affecting pricing, liability, or dispute resolution will require explicit client consent for existing service packages.
15.3 Severability and Enforceability
If any provision of this Agreement, or any portion thereof, is held to be invalid, illegal, void, or unenforceable by any court or tribunal of competent jurisdiction, the remainder of this Agreement shall remain in full force and effect to the maximum extent permitted by law.
15.4 Waiver of Rights and Remedies
No waiver of any breach of this Agreement shall be deemed a waiver of any other or subsequent breach. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver of such provision or the right to enforce it. Any waiver must be in writing and signed by the party against whom the waiver is sought to be enforced.
15.5 Assignment and Transfer Rights
You may not assign, transfer, or delegate any of your rights or obligations under this Agreement without our prior written consent. We may assign this Agreement or any of our rights or obligations hereunder to any affiliate, subsidiary, or successor entity, or in connection with any merger, acquisition, or sale of assets, without your consent.
15.6 Independent Contractor Relationship
The relationship between Innervates LLC and you is that of independent contractor and client. Nothing in this Agreement creates a partnership, joint venture, agency, employment, or fiduciary relationship between the parties. Neither party has the authority to bind the other party or to act on behalf of the other party. Nothing in this Agreement shall be construed to create an employment, partnership, fiduciary, agency, joint venture, or employer-employee relationship. Client acknowledges that Company does not act as an employee, officer, director, or manager of Client’s business.
15.7 Force Majeure Events
Neither party shall be liable for any failure or delay in performance under this Agreement due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, labor disputes, internet or utility failures, or pandemic conditions.
15.8 Survival of Provisions
The following provisions shall survive termination or expiration of this Agreement: liability limitations, disclaimers, indemnification obligations, intellectual property rights, dispute resolution requirements, governing law provisions, and any other provisions that by their nature should survive termination.
15.9 Headings and Interpretation
The headings and subheadings in this Agreement are for convenience only and shall not affect the interpretation of any provision.
15.10 Electronic Communications and Signatures
You consent to receive communications from us electronically, including via email, text message, or through our website. Electronic communications will satisfy any legal requirement that communications be in writing. You agree that electronic signatures shall have the same legal effect as handwritten signatures.
16. EFFECTIVE DATE AND MODIFICATIONS
16.1 Effective Date
This Agreement becomes effective on the date you first accept these terms, whether through electronic acceptance, execution of a service agreement, payment for services, or commencement of coaching sessions, whichever occurs first (“Effective Date”).
16.2 Term and Duration
This Agreement shall remain in effect for the duration of the service relationship between the parties and shall continue until: (a) all purchased services have been completed; (b) either party terminates the relationship in accordance with the terms herein; or (c) this Agreement is superseded by a new agreement between the parties.
16.3 Modification Notice Requirements
We reserve the right to modify this Agreement at any time by posting updated terms on our website at https://innervates.com and providing notice to active clients via email at least thirty (30) days prior to the effective date of any material changes.
16.4 Client Response to Modifications
If you object to any modifications, you must notify us in writing within thirty (30) days of receiving notice of the changes. If you continue to use our Services after the effective date of modifications without providing written objection, you will be deemed to have accepted the modified terms.
16.5 Grandfathering of Existing Services
For clients with active service packages at the time of any modification, the original terms under which services were purchased will continue to apply to those specific packages, unless the modifications are required by law or relate to safety, security, or legal compliance matters.
16.6 Version Control and Access
The current version of this Agreement will always be available on our website. We will maintain records of previous versions and the dates of any modifications for reference purposes.
16.7 Termination Rights
Either party may terminate this Agreement at any time with written notice. Upon termination: (a) you will remain obligated to pay for all services rendered prior to termination; (b) any unused sessions may be subject to refund in accordance with Section 5; (c) confidentiality obligations will survive termination; and (d) all other provisions that by their nature should survive will remain in effect.
ACKNOWLEDGMENT OF UNDERSTANDING
By accepting this Agreement, you acknowledge that you have read and understood all provisions contained herein, including the liability limitations, dispute resolution requirements, and professional service disclaimers. You further acknowledge that you have had the opportunity to seek independent legal counsel regarding this Agreement and that you are entering into this Agreement voluntarily and with full understanding of its terms and consequences.
Last Updated: 03/04/2026
Document Version: 2.0
This Agreement is governed by South Carolina law. If you have questions about these terms, please contact us at rj@innervates.com before using our Services.