INNERVATES LLC
Terms and Conditions
Effective Date: March 2026 • Version 3.0
rj@innervates.com • innervates.com • Charleston, SC
1. Agreement to These Terms
By purchasing or participating in any Innervates LLC coaching service, you confirm that you have read and agree to these Terms and Conditions. This agreement is between you ("Client") and Innervates LLC ("Innervates," "we," "us").
You must be at least 18 years of age to purchase or participate in our services.
2. What Innervates Provides
Innervates provides career coaching and advisory services. Coaching is a professional, collaborative process focused on self-discovery, career clarity, direction, and activation. We offer three service packages:
Single Advisory or Coaching Session — $500 | One focused 60-minute session
Getting Started Workshop — $750 | Up to 4 sessions
Full Experience — $4,000 | Up to 10 sessions
Sessions are conducted virtually via video conference. All sessions within a package must be completed within 12 months of purchase. Clients may be able to purchase multiple individual sessions of coaching in packages at a discounted rate.
3. What Innervates Does Not Provide
Coaching is not therapy, counseling, legal advice, financial advice, or any other service requiring professional licensure. If you are experiencing mental health concerns, please seek support from a licensed mental health professional.
Nothing communicated during coaching sessions constitutes professional advice in any licensed field. Any information shared is for reflective and educational purposes only.
4. Your Responsibility for Your Own Decisions
You are the decision-maker. Innervates provides a structured environment for self-reflection, accountability, and clarity — not directives, prescriptions, or guarantees of any specific outcome.
All career, professional, financial, and personal decisions you make during or after the coaching engagement are entirely your own. You are solely responsible for evaluating and implementing any ideas, strategies, or directions that emerge from your work with Innervates.
Innervates LLC is not liable for any outcomes — professional, financial, or otherwise — resulting from decisions you make before, during, or after your coaching engagement.
5. Payment
All packages are paid in full at the time of purchase. Accepted payment methods are listed at checkout. All fees are in U.S. dollars.
Innervates reserves the right to update pricing at any time. Price changes will not affect packages already purchased.
6. Refunds
If you wish to discontinue services before completing your package, you are entitled to a pro-rated refund for any sessions not yet completed, calculated on a per-session basis from the original package price.
To request a refund, email rj@innervates.com. Refunds will be processed within 15 business days to the original payment method.
No refunds are issued for completed sessions.
7. Cancellation and Rescheduling
Please provide at least 48 hours notice to cancel or reschedule a session by emailing rj@innervates.com.
Each package includes one free reschedule for any reason, including no-shows. After that, missed sessions without 48 hours notice are forfeited without refund or credit.
If Innervates needs to cancel a session for any reason, it will be rescheduled at no charge or credited to your package.
8. Confidentiality
What you share in coaching sessions is held in confidence. Innervates will not disclose your personal information to third parties except as required by law.
Coaching methodologies, frameworks, worksheets, and materials provided during your engagement are the intellectual property of Innervates LLC. They are licensed to you for personal use only and may not be reproduced, shared, or used commercially without written permission.
Sessions may not be recorded without prior written consent from Innervates LLC.
9. Resolving Disagreements
If a concern or dispute arises, we ask that you contact us directly at rj@innervates.com so we can work toward a resolution together. Most issues can be resolved with an honest conversation.
If a dispute cannot be resolved directly, it will be governed by the laws of the State of South Carolina, with venue in Charleston County.
Acknowledgment
By purchasing services from Innervates LLC, you confirm that you have read and understood these Terms and Conditions and agree to be bound by them. You acknowledge that coaching is a collaborative process and that outcomes depend on your own effort, honesty, and decision-making.
Questions? Email rj@innervates.com before purchasing.